Frequently Asked Questions
Everything you need to know about GÅVA Gifting’s home collections and services.
What is the standard delivery time for home decor items?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer international shipping for fragile products?
Yes, we ship worldwide. We use specialized eco-friendly reinforced packaging to ensure that delicate ceramics, glassware, and home accessories arrive at your doorstep in perfect condition.
What is your return policy if I change my mind?
We want you to love your home. If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days for a full refund or exchange. Please note that custom or personalized gifts are final sale.
Are your products sustainably sourced?
At GÅVA Gifting, we prioritize ethical craftsmanship. Many of our home goods are handcrafted by artisans using sustainable materials like organic linen, recycled glass, and FSC-certified wood.
Can I include a personalized message with my gift order?
Absolutely. During the checkout process, you can select the 'Gift Message' option to include a handwritten-style note. We also ensure that no pricing information is included on the packing slip for gift deliveries.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For larger interior styling orders, we also offer flexible installment plans through Klarna.